As stated above, Sydney's buses run in traffic conditions which are generally congested and are nearly always subject to delays due to traffic signals etc. Obviously, this delays those buses. It is important to realise that there is an additional adverse affect of these random delays which shows as poor adherence to timetables. Unfortunately, when buses run irregularly, they tend to aggregate into clusters when whichever bus is at the head of a cluster is prevented from breaking out of it because it collects the heaviest patronage at its stops. This effect causes an increase in the average time which passengers have to spend waiting for their buses; it has been shown that it causes a significant loss of patronage. Thus, it is vital to ensure that on-road public transport keep to fixed timetables. This can only be done properly if
In order to raise public transport's share of the metropolitan transport task, it is also necessary to change the city into one which is public-transport friendly. The way to do this is shown by the Four Cs of town planning:
Although it is essential that the public transport be user-friendly in every way, one must not lose sight of the objective of attracting the greatest possible number of passengers. The service should be aimed at the ordinary citizen.
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